salon policies

New Pricing

As of September 18, 2023, there has been a price increase across our offerings. We completely understand that a price increase is never ideal and diligently work to avoid this whenever possible. However, with the rising costs of all materials and gradual price increases over the years from our brands themselves, it is important that we implement this change.
The good news is that because of this increase, today with your service we would love to offer you an experience enhancement on us!

Thank you for viewing and supporting our policies criteria. Your continued support is greatly appreciated

Cancellations

Due to the individualized nature of services we offer, our service providers prepare treatment rooms and services in advance for each client. If you are unable to keep an appointment, please let us know at least 24 hours prior to your scheduled appointment. We reserve the right to charge for appointments not cancelled within this period. If you find that you are running more than 15 minutes late for an appointment, we ask that you call and reschedule so that we may be on time for other scheduled clients.

No Shows

As of September 18, 2023 we have implemented a no show policy for all services and require a Credit Card to be securely held for your reservation. Your appointments are very important to the team here at Luxe Beautique Salon. It is reserved especially for you! We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours’ notice for cancellations. You can contact us through calling or texting during business hours at 701-222-6366.

Please understand that when you forget to cancel or reschedule your appointment without giving enough notice, we miss the opportunity to fill that appointment time and guests on our waiting list miss the opportunity to receive services. Since the services are reserved for you personally, a cancellation fee will apply.

“No shows” will be charged 50% of the reserved service amount. Any wedding parties or group bookings must be held with a credit card. Any group bookings cancelled with less than 48 hour notice will be charged 100% of the reserved service amount. As a courtesy, we offer text/phone call reminders to confirm your service appointments. However, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and “no-show” fee.

Arrival

Please arrive at least 10 minutes prior to your scheduled reservation. This will allow you time to unwind, enjoy a beverage, preview a possible new look in our various fashion magazines or catch up on the latest gossip in your favorite publication.

Late Arrivals

To ensure the promptness of all reservations we reserve the right to reschedule any reservation that is 15 minutes late or later to another convenient time.

Children

Luxe Beautique welcomes all well-behaved children. Please remind your children to avoid running, spinning or climbing on chairs, or opening any closed drawers in the space. Most drawers contain sharp objects and chemicals that could be potentially dangerous to unsuspecting children.

Redo

Luxe Beautique stands firmly behind all of their salon services. If for any reason you are not 100% satisfied with your service please contact us immediately so we can remedy the situation. Tweaks and adjustments will be honored for one week of the date of service.

Payment

Luxe Beautique accepts Visa, MasterCard, Discover, check and cash for payment of services and products.

Gratuities

For your convenience, Luxe Beautique accepts gratuities in cash or credit/debit.

Returns/Refunds

Due to the artistic nature of what we do, we cannot offer refunds on services performed. However, we will work tirelessly to ensure you are satisfied.

Luxe Beautique proudly stands behind all their products including; Redken, Pureology, Klass Cosmetics, Theraderm Clinical Skin Care, Eminence Organic Skin Care, & OPI . Should you find dissatisfaction with any of these products purchased at Luxe Beautique, we will gladly apply the full value of the returned product to another product of your choice if returned within 30 days from date of purchase.

All sales of hair brushes, hair accessories (clips, hair bands, etc.) &  cosmetics are final. No returns and no exchanges.

Tools (blow dryers, flat irons, etc) may be returned or exchanged within 30 days of purchase, provided they are in their original packaging.

Color Formulas

All hair color formulas are the intellectual property of Luxe Beautique.

Gift Certificates

Gift Certificates/Gift Cards are non-refundable and cannot be redeemed for cash.

Additional

Luxe Beautique reserves the right to refuse products & services to anyone at their discretion if  it feels the policies herein are being abused.